It’s not that we at Big Oak don’t know that our clients appreciate all of our efforts to help with their rankings, but every once in a while they do something that really drives it home for us.  Such an occasion presented itself today.

With Christmas and New Years just around the corner, what should show up at our offices but a gigantic fruit basket from Empire Covers, a client of ours specializing in car covers and accessories.  Attached was a card letting us know how much they appreciated all of our hard work in the previous year and how they looked forward to working with us in the coming year.

This is certainly the season of giving, Empire Covers has given us a great present – appreciation.  Thanks to the entire staff of Empire Covers for the fruit basket and thanks to all of our clients for another great year with us at Big Oak.

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Big Oak’s Client Success

Search Engine Optimization, known as SEO, is the ability to rank a website in the top search results. That’s what we do here as an SEO Company. However there are times that clients need more than SEO, they need marketing, website functionality, and a plan to increase their ROI.

Clients either are well versed in Search Engine Optimization and need someone to do the heavy lifting, or they come with no knowledge of the subject, but know they need exposure to their websites and heard SEO is the way to go. The bottom line for most clients is an increase in profits. That’s what is measurable to their business. Increased web site visitors or traffic normally increases the bottom line or profit.

Big Oak SEO Company took on a new client in February 2009. The client had a successful brick and mortar store and ventured into the online arena. The client operates a Yahoo Store with over 300 products in a niche market. As their SEO Specialist along with our Keyword Researching Specialist we optimized their Yahoo Store for their keywords and started a link building campaign.

The net results in just over 1 month was an increase in $2,000 of sales, and a doubling of orders from the prior month. Under normal circumstances we would consider this a huge success. However the client was lacking a fundamental marketing tool for their website, namely a presence in Google Shopping.

This was beyond the scope of our SEO contract, but Google Shopping presence for this clients products would positively effect the clients ROI. After all ROI, Return on Investment is what the client is really after. Being ranked #1 for a term that doesn’t bring in sales will not benefit the client nor keep a happy customer.

It took a several hours over the course of a few days and several tweaks to establish, create and optimize a Google Base Feed for Google Shopping. (BTW this extra effort was free of charge – no extra billing.) In just 3 days after the first Google Feed went live, the Client reported their first sale from Google Shopping. I am still tweaking the feeds for Higher Google Shopping Results and the client is adding more products to the feed, but this is definitely a case where going the extra mile pays off.

In SEO it not only what you know, but who you know at times as well. Having a SEO Company that is well versed in Google Shopping, Google Adwords, Google Maps, Web Design and Web Functionality can mean the difference between Ranking and Rankings along with Increased ROI.

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